Hi , here are the recordings I mentioned.
For UK recruitment agenciesCall recordings: AI agents handling recruitment agency calls
Press play to hear two calls our AI agents handled for recruitment clients: a client ringing the out-of-hours line for shift cover, and a job applicant being screened. The second plays straight after the first.
A warehouse client rings the agency's out-of-hours line after two pickers drop out of the next morning's 6am shift. The AI agent takes the full brief, including the role, site, forklift ticket, arrival time and PPE, reads it back, marks it urgent and confirms when the duty consultant will ring back.
Read the full call
Hello, how can I help you today?
Hi, it's Reuben from [bleeped] in Avonmouth. Two of my pickers have dropped out for tomorrow's 6am to 2pm shift and I need cover. Sorry, I know it's an awkward time to call.
Right, two pickers for the morning in Avonmouth. That's fine, we'll get that moving. Thanks for ringing. I can take it all down now so the duty consultant can act straight away. Just to check, is it the same [bleeped] that's used [bleeped] before, or are you new to us?
No, yeah, same site. Am I speaking to Chris?
Yeah, that's right. Chris on the out-of-hours line.
Just checking, I normally speak to Kyle.
Ah, okay. Yeah, Kyle's in the team, but the office is closed tonight. I'm covering so you don't hit voicemail. This one's for two pickers for 6 to 2 tomorrow, yeah?
That's right, yeah.
Got it. And it's warehouse picking as usual?
Right, yeah, just general warehouse picking on the ambient side. So grocery lines, and they'll be picking orders off a pick list or a handheld scanner, building pallets, wrapping them, labelling them and then moving them to the dispatch bay, ready for the trailers. They'll be on their feet all day and lifting cases, so it's a physically demanding role. And ideally one of them should have a counterbalance forklift ticket, but it's not essential.
Sure. Ambient picking, scanners, pallet work, all that. Counterbalance would be handy, but not essential, yeah? What's the site address there, or at least the postcode?
[bleeped].
Okay, [bleeped], right, thank you. And who's the on-site contact they should report to at 6?
Yeah, our supervisor Adam, he'll be at goods-in. Tall, skinny, ginger lad, can't miss him.
Got it. Adam at goods-in, that's clear.
If they could get there by 5:45, so Adam can do a little induction, that'd be ideal.
Okay, got it. So 5:45 arrival for a quick induction before the 6 o'clock start. Don't worry, we've got people on standby for exactly this. I'll get it over to the duty consultant as soon as we've finished here. Is this the best number to call you back on tonight?
Yeah, yeah.
Okay, just to read that back. Reuben at [bleeped] in Avonmouth. Two warehouse pickers at [bleeped]. Tomorrow morning, 5:45 arrival for a 6 till 2 shift. General pick and pack on ambient, reporting to Adam at goods-in. Have I got all that right?
Yeah, but one more important detail I forgot to add. They'll need to supply their own steel toe cap boots.
Ah, their own safety boots. Right, noted. Thanks for adding that.
Yeah, great. So when can I expect to have a callback?
Okay, I'll just check that. I'm marking this urgent now. The duty consultant is going to call you within 15 minutes to confirm what they can cover. You'll also get a quick text summary on this number. Anything else the consultant should know before they ring you?
No, that's it. All the information is there from what I provided before.
All right, that's everything I need, and we'll take it from here. Thanks for calling, Reuben.
All right, bye-bye.
Goodbye.
Read the full call
Hi, this is Ryan calling. I'll just be asking a few quick questions to confirm your application details and complete the initial screening.
Oh, hey, Ryan. Yeah, go ahead.
Thanks for that. Just so you know, this call may be recorded for HR quality and compliance purposes. Is it all right if we continue?
Sure.
Great, thanks. First, I just want to double check. Are you still interested in the position you applied for?
Yeah, the sales role? Yeah, still interested.
Perfect, thanks for confirming that. Can you please confirm your full name and the best email address you'd like us to use for updates? And just to be sure, what city and state are you based in right now?
Yeah, so my name is Jason [bleeped]. That's Jason, as I normally spell it, and [bleeped]. A good email would just be [bleeped], and I'm currently in Los Angeles, California.
Thanks, Jason. Got it. All details lined up. Next, I just need to check a few required things for the sales role. Are you legally authorised to work in the United States, and do you require any kind of sponsorship now or in the future?
Yeah, no, I can work in the US.
Perfect. Thanks for confirming. Next, what does your availability look like for starting in this role? Is there a specific date you'd prefer to start, or are you flexible? And are you open to regular business hours, or do you need any special schedule accommodations?
No, I can start immediately, and no special accommodations or anything, just regular business hours.
Awesome. That makes it easy. Quick question. Are there any certifications or licences required for this sales position that you have, like a real estate licence or anything else the role might need? If not, just let me know.
No, not that I'm aware of.
Great, thanks. Next, about your experience. Can you share how many years you've worked in sales, and which main tools or platforms you've used most recently?
Yeah, sure. So I have been in sales for about the past seven years or so. Last five years, tech sales specifically. I come from a background in the IT world, selling things like cybersecurity, things like that. So with things I've worked with, I've worked with Salesforce and then just regular diallers and things like that.
That's really helpful, Jason. Thanks for sharing. Quick follow-up for this sales role. Strong communication's key. Are you comfortable communicating over phone, email and video calls, and do you feel confident handling client accounts end to end?
Yeah, no, 100%. I have a lot of experience doing it, and that won't be a problem.
Perfect. Last couple of quick things for the role. Do you have experience hitting sales targets or quotas, and are you familiar with using CRM systems to track your pipeline and activities?
Yeah. No, I've always hit quota, and we're very well versed in tracking everything with CRMs. Yes.
Great to hear. Thanks for being so clear. Just two quick things left. What are your salary expectations for this role? Can you remind me of your earliest possible start date, just so I log it right? No need to negotiate, just looking to capture your preference.
Yeah, so, looking to move into a new house here soon. So salary expectations, looking for like [bleeped], somewhere in that range. And then, again, like I said, I can start immediately, but to put a date on it, I mean Wednesday.
Thanks for explaining, Jason. I've logged [bleeped] for your range and Wednesday as your start date. A recruiter will review everything you shared and will follow up directly with next steps. If you'd like, I can send you a quick recap of what we discussed by email or text. Would you prefer that?
Yeah, shoot me an email if you can.
Got it. I'll send you a recap to your email. Well, it was great speaking. Talk to you later.
All right. Thank you. Goodbye.
Recorded calls handled by AI voice agents for recruitment clients. Surnames, email addresses, salary expectations and site postcodes are bleeped. Our clients' company names are bleeped for security. Not playing? Open the audio file directly.
The form is 12 questions and takes about two minutes. It lets us check we're a good fit for each other. If we are, our specialist team gets back to you.
What it takes off your desk
One agent answers your lines and runs your outbound calls. Every call ends with an update in your systems and a transcript your team can read.
- Out-of-hours client and worker callsVacancies, drop-outs and sickness calls taken properly at any hour, with urgent jobs passed straight to your duty consultant.
- Applicant screeningEvery applicant rung back promptly, screened against your questions and booked in for a consultant.
- Shift fillingWorks through your available workers in the order you set until each shift is covered, then confirms by text.
- Interview booking and remindersBooks interviews into your consultants' calendars and confirms attendance beforehand.
- Availability checksWeekly calls across your temp pool, so planning starts from real availability.
- Candidate reactivationReconnects with past candidates who may be looking again, and books the interested ones in.
Why speed decides who places the candidate
Good candidates are registered with several agencies. The one that rings back first usually places them.
62%
of professionals lose interest in a job if they hear nothing within two weeks of an interview.
7×
Firms that made contact within an hour were nearly seven times as likely to qualify the lead as those that waited longer.
17.7 hrs
of admin per vacancy for UK hiring teams, much of it reviewing applications and scheduling interviews.
Got questions? Ask our AI.
Ring 07460 078050 and ask our AI agent how VoxSystems works and what it would do for a recruitment agency. Put any question to it, day or night.
Call the AI agentHow it works
- 1
Complete the discovery form
Twelve quick questions on how your phones run today. It takes about two minutes.
- 2
Speak to a specialist
They map your call flows, confirm whether it is a genuine fit and show you a demo built around your calls.
- 3
Live within 10 days
The agent is set up, tested against your real scenarios and signed off by you, then managed for you. VoxSystems stays your point of contact.
Fits how your agency already works
The agent connects to your recruitment CRM, calendars and phone system, from 200+ integrations. Choose a male or female voice, in any accent, in 50+ languages. Every call is recorded and transcribed, and retention follows your candidate data policy.
Questions agencies ask
Will candidates and clients know it is an AI?
That is set to your policy and any rules that apply in your sector. Whatever the introduction, if anyone sincerely asks, the agent says plainly that it is an AI.
Does it work with our recruitment CRM?
Native integrations include Bullhorn, Salesforce, HubSpot and Zoho, along with Google and Outlook calendars. Other systems connect through Zapier, Make or an API.
What stays with our consultants?
Right to work checks, placement decisions, rates and terms. The agent handles the calls that follow a pattern and passes everything else to your team.
How quickly can we go live?
Within 10 days of kickoff. You hear the test calls and sign off before the agent takes a live call.
What does it cost?
It is tailored to your call volumes and what the agent needs to do, so a specialist gives you a figure once they have seen how your phones run. The discovery form is the first step.
Prefer to speak to a person?Call or message Samuel Glade, founder of VoxSystems.
See what it would do for your agency
Two minutes on the discovery form, then a specialist shows you a demo built around your own calls.
Complete the discovery form